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Remote Support & Training

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Download Remote Connect for: Windows | Mac  

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It's a small, simple safe program to enable jDynamic to provide you with secure remote support or training. 

How To Use:

  1. Simply click the above link to download the file and save it to your Desktop.
  2. Once it has been downloaded, you'll find a new blue icon (like the example above) on your desktop. Double-click this icon to start the Remote Connect application.
  3. You will see an "ID number" and "password" (see examplescreenshot on right) - provide this to your jDynamic representative.
  4. That's it!

If you ever need to use Remote Connect in the future, just double-click the icon on your Desktop.

Web Access

If you are unable to download a file due to your company network security restrictions, you can connect to a presentation via the web. Click here to continue.

About Team Viewer

TeamViewer is trusted by more than 100 million users worldwide. If you want to find out more about TeamViewer, visit their website.

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